1. What is compounding?

   Compounding is the creation of customized medications to meet individual patient needs. It involves modifying or combining ingredients to create personalized treatments.

2. Why choose a compounding pharmacy?

   A compounding pharmacy provides tailored solutions, such as altering dosages, creating allergen-free medications, or changing forms (e.g., from pills to liquids) for easier administration.

3. Do I need a prescription for compounded medications?

   Yes, all compounded medications require a valid prescription from a licensed healthcare provider.

4. What types of medications do you compound?

   We compound a variety of medications, including bioidentical hormone replacement therapy, pain management solutions, dermatology treatments, and veterinary medications.

5. How do I refill my prescription?

   You can refill your prescription online through our website’s refill portal or by contacting our pharmacy directly.

6. What are your operating hours?

   Our hours are Monday to Friday, 9:00 am – 5:30 pm, and Saturday, 10:00 am – 1:00 pm PST.

7. Can you flavor medications?

   Yes, we can add flavors to medications to make them more palatable, especially for children and pets.

8. Do you offer consultations for bioidentical hormone replacement therapy (BHRT)?

   Yes, we offer consultations to help determine the best BHRT options for your needs.

9. Do you compound medications for pets?

   Yes, we provide veterinary compounding services to create medications that are safe and effective for animals.

10. Can you ship medications?

    Yes, we offer shipping options for your convenience. Please contact us for details on shipping policies and costs.

11. What is Low Dose Naltrexone (LDN), and do you compound it?

    Low Dose Naltrexone is a treatment for various conditions, including autoimmune diseases and chronic pain. We specialize in compounding LDN to suit individual patient requirements.

12. How do I contact you?

    You can reach us at 925-830-4631, via our website’s contact form, or by visiting our location at 2551 San Ramon Valley Blvd, Suite 112, San Ramon, CA.

13. Are over-the-counter (OTC) products available?

    Yes, we offer a selection of OTC products. Visit our pharmacy to explore available options.

14. What is the process for getting started with a compounded prescription?

    Your healthcare provider needs to write a compounded prescription. Once we receive it, our pharmacists will prepare the medication tailored to your needs.

15. What insurance plans do you accept?

    We do not bill insurance directly. Typically, insurance companies do not cover compounds. If your insurance is one that does cover compounds, we can provide you with the information you will need to submit a claim for reimbursement.

16. Do you offer saliva or blood testing?

    Yes, we provide saliva testing and assist with ordering blood work to help manage your healthcare needs.

“Where Old School Value Meets Modern Science” ~ Emma Head