Custom Care Compounding was founded in 1993 as a neighborhood pharmacy built on personal service and trust. In 2017, John and his wife Emma took the reins as the second generation of this family business, bringing fresh energy and a shared passion for health, family, and community.

For us, pharmacy isn’t just about filling prescriptions, it’s about helping people live as vibrantly as possible, for as long as possible. We believe true healthcare means addressing root causes, not just masking symptoms. Sometimes that means creating customized medications, sometimes it means connecting with prescribers on better solutions, and sometimes it means helping a patient get off the “treadmill” of endless prescriptions altogether. Success, to us, looks like a patient who is picking up their old hobbies again, being more present for their kids or grandkids, or just finally feeling healthy again.

Our mission is guided by four core values:

• Deliver legendary service — Bringing back authentic customer service to medicine. Fast, responsive, personal care every time.
• We are better together — Together we can accomplish more than we can as an individual. We foster teamwork within our pharmacy and with the providers we partner with.
• We live excellently — always striving to improve and innovate.
• We are courageous — We do what is right, not what is easy. We are bold in our decision making to ensure the best outcomes for those we serve.

That’s why we designed our pharmacy differently. Instead of pharmacists tucked away behind walls, our team is front and center ready to answer your questions and connect with you as people, not numbers. You’ll never wait on hold for 30 minutes; we pick up quickly, work proactively to manage refills before you run out, and make sure your care is smooth and stress-free.

We’re proud to source only from trusted suppliers, even if it isn’t always the cheapest option, because your health deserves nothing less than the highest quality. Patients tell us they value our knowledgeable staff, fast turnaround times, and the peace of mind that comes from knowing we’ve got their back.

And we don’t just serve patients, we’re here for prescribers, too. We see ourselves as the third pillar in the triad of medicine: patient, provider, and pharmacist working together. Our role is to support busy practices by staying up to date on the latest research and therapies, sharing insights, and ensuring treatment plans are as effective as possible. When we work alongside prescribers, they gain a trusted partner who helps lighten their load, strengthens their care, and improves patient outcomes.

As new parents ourselves and long-time members of this community, we understand how much health impacts every part of life. We’re here not just to provide medicine, but to partner with you on your wellness journey with compassion, connection, and care you can count on.

Since 1993, Custom Care Compounding has been more than a pharmacy. We’re a family-owned business dedicated to restoring trust in healthcare, empowering patients, and strengthening the community we love.

Welcome!

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